SPECTRUM
Spectrum Tips
This information is unofficial and subject to change as we learn more.
What is Spectrum providing at no cost to residents?
- Fast internet connection which is 4-5 times faster than most of us have experienced at Waterman.
- An individual Spectrum account for each household.
- 160+ TV channels.
- Flexible recording and playback of programs.
- User-friendly controls.
- Access to Waterman Village TV.
What equipment is provided and what does it do?
- A Modem/Router that provides our WiFi.
- 2 wireless streaming boxes to connect to TVs. These are called Xumo boxes.
- 2 remotes to control the Xumo boxes and TVs.
800 number to call for support (soon)
Frequently asked questions
What is the Xumo Stream Box?
Explore the Xumo Stream Box (video) →
The Xumo Stream Box connects to your TV through an HDMI connection. It provides access to Spectrum TV and other streaming services. It's similar to a Roku, Amazon Fire TV Stick, Apple TV, or Google TV device.
Take the feature tour
- Sign in to the Spectrum TV App using your Spectrum credentials.
- Go to Settings.
- Select Tips.
- Select Tips again. ➞ Swipe through the feature screens for more info and instruction.
How do I operate the Xumo Stream Box?
This video provides an introduction to the Xumo Stream Box.
How do I find a particular TV channel?
Use the Spectrum channel guide to find the channel number and programming information.
Can I watch Spectrum TV on my iPhone or iPad?
Yes. The Spectrum TV App allows you to watch programming on compatible mobile devices.
Can I use a Roku Stream Box?
What should I do if I need help?
Contact the Spectrum 800 number for assistance with your equipment or service. Ask-A-Geek volunteers are available Saturday mornings from 10-12 to answer questions. Sign up in the Lodge or Lakeside for their help.
More FAQs coming soon
- How does the remote work?
- How do I change channels, on/off, menus, etc.?
- How do I rearrange the menu so I only see the channels I want to watch?
- How do I tailor the home page so that only the apps that I want are visible?
- How do I reboot the system?